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Personal Summary:

 

I am working towards my Social Service Worker diploma at Canadore College. I am highly motivated and passionate about leading teams and positively impacting those around me. Strong interpersonal skills; an ability to focus on the needs of others have allowed me to build solid, effective relationships both within and outside of the workplace. I thrive in fast-paced environments where I can put my energy and drive to good use and make quick, effective decisions. My ultimate goal as a leader is to create a positive and supportive work environment where everyone can achieve their full potential.

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  • Adaptable and committed to continuous learning and understanding new theories and techniques.

  • Demonstrated flexibility by adapting to new and unforeseen situations and maintaining professionalism and deadline commitments.

  • Maintained excellent attendance records throughout college. I take pride in being responsible and punctual.

Branch in a Glass Jar

 

Skills

Skills Highlights & Core Strengths

 

  • Adaptable and committed to continuous learning and understanding new theories and techniques.

  • Demonstrated flexibility by adapting to new and unforeseen situations and maintaining professionalism and deadline commitments.

  • Maintained excellent attendance records throughout college. I take pride in being responsible and punctual. 

 

Communication Skills & Computer Literacy

 

  • Developed practical communication skills to obtain information both electronically and in person using verbal and listening skills

  • Hands-on experience in using up-to-date software applications and entering, editing and formatting computerized documentation

  • Generated documents using word processing, spreadsheet and database management, information management, scheduling, OHIP billing plus multi-media applications

Post Secondary Education

 

Social Service Worker, Canadore College

January 2022- December 2023
North Bay ON

 

SSW Program Highlights

 

  • Trauma-informed practice and crisis intervention

  • Human development

  • Effective leadership in group settings

  • Substance abuse training

  • Canada's First Peoples

  • Client interviews and assessment

  • Methods for dealing with personal violence

 

Office Administration, CTS Canadian Career College

January- August 2012
North Bay ON

 

Office Administrator Program Highlights

 

  • Microsoft Office 2007: Word, Excel, Access, Outlook, PowerPoint

  • Windows XP, Vista and 7

  • QuickBooks/Simply Accounting

  • Business Communications

  • Customer Service/Interpersonal Workplace Skills

 

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Work Experience

 

Customer Sales Representative, National / Enterprise Rent-a-Car
October 2014 - Current

North Bay ON

 

Prepared rental contracts

Organized daily/weekly/monthly schedules

Provided exceptional customer service (2019 2x Customer Service Index ranking #1 Worldwide)

Schedule reservations

Managed daily invoicing

Contact

7054929056

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